Terms of Service

Effective 16 September 2026

Outgoing is made by Camellia Studios LLC. These terms are the agreement between you and us when you use the app or this site. They are written to be read. The short version: the app is yours to use, the quests happen in real life so use your judgment, and Premium is an ordinary subscription you manage through your app store.

1. Who we are and what these terms cover

Outgoing (the “app”) is a daily social-courage app made by Camellia Studios LLC (“Camellia”, “we”, “us”). These terms cover the app on iPhone and Android and the website at getoutgoing.com (the “site”).

By downloading, installing or using the app, or by using the site, you agree to these terms and to our Privacy Policy, which explains the little we collect. If you do not agree, please do not use the app.

2. Who can use Outgoing

You must be at least 13 years old to use the app. If you are under 18 (or the age of majority where you live), you may use the app only with the permission of a parent or guardian who agrees to these terms on your behalf. By using the app you confirm that you can enter into a binding agreement and that no law where you live prohibits you from using it.

3. What Outgoing is

Outgoing gives you one small real-world social quest a day along a road of 30 quests, then a free daily quest from the Open Road after that. Each quest comes with a game plan. The app keeps a log of what you have done, a streak with grace days, a courage rating you can stamp on each quest, and your Boldness. Optional Premium adds themed packs and a few extras described in section 6.

Quests are suggestions. You decide whether, when and how to do any of them.

We may change, add or retire quests, packs and features as the app grows, and we may stop offering the app altogether. Some things are promises we have made publicly and intend to keep: the daily quest is free, with no trial and no card; streaks have grace days. If either of those ever changes, we will update this page and say so in the app first.

4. Real life is real: safety and judgment

Every quest happens in the real world with real people. You are responsible for how you carry it out. In particular:

• Read the room. Respect other people’s time, space and attention. A short answer, a headphone shrug or a clear no ends the quest. It still counts.
• Stay within the law and the house rules. Follow local laws and the rules of any place you are in. Never do a quest while driving or anywhere it would put you or someone else at risk.
• Skip what does not fit. If a quest feels wrong for you today or for where you are, shrink it or skip it. Nothing in the app is worth an unsafe situation.
• Other people are not part of Outgoing. We do not control what anyone you meet says or does, and we are not responsible for how any interaction goes.

Outgoing is practice, not treatment. It is not therapy, medical care or mental-health advice, and it is not a substitute for a professional. If you are working with one, the app fits alongside that, not instead of it. The research we quote on the site and in the app describes what studies found on average. It is not a guarantee about any one conversation.

5. No accounts: your data lives on your phone

Outgoing has no accounts and no sign-in. Your challenge log, streak, notes, settings and Boldness are stored only on your device. We cannot see them and cannot restore them. If you delete the app, or use Settings → Delete everything, they are gone. Back up your phone if you care about them. Premium is tied to your store account, so it can be restored on a new phone even though your log cannot.

You are responsible for your device and for anything done with the app on it.

6. Premium

• Free forever. The daily quest, its game plan and your log are free, with no trial and no card. Nothing in these terms limits that.
• What Premium adds. Premium is an optional auto-renewing subscription. It unlocks the themed packs, unlimited fresh deals on the Open Road and streak repair, and whatever else we add to Premium over time. We may change what Premium includes and will make reasonable efforts to tell subscribers about material changes.
• Price. Premium costs $29 a year or $4.99 a month in the United States. The price shown in the app and in your app store at the time of purchase is the price you pay. It may differ by country because of taxes and currency. If we change the price, the store will tell you first, the new price applies from your next renewal, and you can cancel before it does.
• Billing. Premium is sold and billed by Apple through your Apple Account on iPhone, or by Google through your Google account on Android. We never see your payment details. RevenueCat manages the subscription on our behalf.
• Renewal. Your subscription renews automatically at the end of each period, monthly or yearly, unless you cancel at least 24 hours before it ends. The store charges your account within 24 hours before the period ends.
• Cancelling. Cancel any time through your store: on iPhone, the Settings app → your name → Subscriptions; on Android, Google Play → Payments & subscriptions. Premium stays on until the end of the period you have paid for. There are no refunds for part of a period.
• Refunds. Purchases are made through Apple or Google, so refunds are decided by the store under its policies: on iPhone at reportaproblem.apple.com, on Android from your Google Play order history. If something has gone wrong, email us at support@camellia.studio too and we will help where we can.

7. Using Outgoing fairly

The app is for your personal, non-commercial use. You agree not to:

• use the app, or any quest, as an excuse to harass, stalk, intimidate, deceive or harm anyone, or to keep talking to someone who has made clear they do not want to;
• use the app in any way that breaks the law or violates anyone’s rights;
• copy, sell, rent, sublicense or redistribute the app or its content, including the quests and game plans;
• reverse engineer, decompile or otherwise try to derive the app’s source code, except where the law allows it regardless of this term;
• interfere with the app, the site or the services behind them, or use automated tools to access or copy them.

8. Feedback and quest ideas you send us

The in-app Send feedback form, and email, are how you reach us. By sending an idea, a quest, a bug report or any other feedback, you give us a perpetual, worldwide, royalty-free licence to use it in any way, including building it into the app, without owing you credit or payment. Feedback is anonymous, so please do not include anything confidential or personal about yourself or others.

9. Our content and your licence

The app and the site, including the quests, game plans, check-in lines, design, wordmark and sun mark, belong to Camellia and are protected by copyright, trademark and other laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the app on a device you own or control, for your personal use. Cards the app makes for you to share are yours to share. If you believe anything in the app or on the site infringes your rights, email support@camellia.studio.

10. Third-party services

The app and the site rely on a few third-party services, each governed by its own terms: Apple and Google for the stores and payments, RevenueCat for subscriptions, PostHog for anonymous analytics, and Vercel for hosting the site. The site and the app link to published research and other outside pages. We do not control those pages and are not responsible for them.

11. Notifications

If you allow it, the app schedules one local reminder a day at the time you pick, and none on a day you have already done your quest. There is no push server. Change the time or turn reminders off in the app’s Settings or in your phone’s settings. Turning them off does not affect anything else in the app.

12. Disclaimers

THE APP AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT THE LAW ALLOWS.

We do not promise that the app will always be available or free of errors, that any quest will go a particular way, or that using the app will produce any particular change in you. Some places do not allow certain warranty exclusions, so some of this section may not apply to you. Nothing in these terms takes away rights you have as a consumer that cannot be waived by contract.

13. Limits on liability

TO THE FULLEST EXTENT THE LAW ALLOWS, CAMELLIA AND ITS OFFICERS, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS OR GOODWILL, ARISING OUT OF OR RELATING TO THE APP, THE SITE, ANY QUEST OR THESE TERMS.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS TOGETHER WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR FIFTY US DOLLARS (US $50).

These limits apply to the extent the law permits. They do not limit liability that cannot be limited by law, and they do not affect consumer rights that cannot be waived by contract.

14. Disputes: arbitration and class action waiver

• Talk to us first. Before starting any formal proceeding, email support@camellia.studio with a description of the problem and give us at least 30 days to try to resolve it informally. Most things get sorted here.
• Binding arbitration. Any dispute or claim arising out of or relating to these terms, the app or the site will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The seat of arbitration is Wilmington, Delaware, and the arbitration may be conducted by phone, by video or on documents alone. Either of us may instead bring an individual claim in small-claims court if it qualifies.
• Class action waiver. YOU AND CAMELLIA EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. If this waiver is found unenforceable for a particular dispute, that dispute will be decided in court, not in arbitration.
• Jury trial waiver. YOU AND CAMELLIA EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS, THE APP OR THE SITE.
• 30-day opt-out. You can opt out of this arbitration section by emailing support@camellia.studio within 30 days of first using the app, saying that you opt out of arbitration. Opting out does not affect any other part of these terms.
• If you live outside the United States. This section applies only to the extent your local law allows. Mandatory consumer protections where you live, including any right to bring a claim in your local courts, are not affected.

15. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Any dispute not subject to arbitration under section 14 will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction. If you are a consumer outside the United States, you keep the protection of mandatory laws where you live.

16. Indemnity

You agree to defend and indemnify Camellia and its officers, employees, contractors and service providers against claims, losses and reasonable legal fees arising out of your breach of these terms, your misuse of the app, or your violation of any law or of anyone’s rights while doing a quest.

17. Ending things

You can stop using the app at any time by deleting it. If you have Premium, cancel it in your store settings as well, or it will keep renewing. We may suspend or end your access to the app if you break these terms, and we may discontinue the app or any part of it. If we end your access, your licence ends and you must delete the app. Sections 8, 9 and 12 to 20 survive.

18. Store terms

On iPhone the app is distributed through the App Store, so these terms are between you and Camellia only, not Apple. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any, and Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer protection claims, or claims that the app infringes a third party’s intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your use of the App Store is also governed by Apple’s own terms. You confirm that you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not on any United States government list of prohibited or restricted parties.

On Android the app is distributed through Google Play. Google is not a party to these terms, and your use of Google Play is governed by Google’s own terms.

19. Changes to these terms

We may update these terms. When we do, we will change the effective date at the top of this page and, for material changes, tell you in the app before they take effect. Using the app after a change means you accept the new terms. If you do not, stop using the app and cancel Premium if you have it.

20. General

These terms and the Privacy Policy are the whole agreement between you and Camellia about the app and the site. If any part is found unenforceable, the rest still applies and that part will be narrowed as little as needed to make it enforceable. Not enforcing a term is not a waiver of it. You may not transfer your rights under these terms without our written consent. We may assign ours to a successor of the app or the company. Apart from Apple under section 18, no one else has rights under these terms.

21. Contact

Questions about these terms go to Camellia Studios LLC at support@camellia.studio. For help with the app itself, see Support.